fsd8 Privacy Policy

Introduction

fsd8 ("fsd8", "we", "us", "our") is committed to protecting the privacy and personal data of every individual who visits, registers with, or uses the fsd8 platform at https://fsd8.club. This Privacy Policy ("Policy") describes the categories of personal data we collect, the purposes for which we process that data, the parties with whom we may share it, the technical and organisational measures we apply to keep it secure, and the rights you have in relation to your personal data.

This Policy applies to all personal data collected through the fsd8 website, mobile browser experience, customer support interactions via live chat or email, and any other channel through which you provide information to fsd8. By registering an account or using the fsd8 platform in any capacity, you confirm that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

Information We Collect

fsd8 collects personal data in three principal ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information received from third-party service providers such as payment processors and KYC verification agencies.

How We Use Your Information

fsd8 processes your personal data only for the purposes described below. We do not process personal data for any purpose that is incompatible with the original purpose for which it was collected without first obtaining your explicit consent.

• Account creation, management, and authentication, including verifying your identity and age eligibility before permitting access to the platform.
• Processing deposits and withdrawal requests, including verifying payment method ownership and complying with transaction reporting obligations.
• Fraud prevention, anti-money-laundering compliance, and responsible gaming monitoring, including detection of suspicious betting patterns and enforcement of self-exclusion measures.
• Providing 24/7 customer support in English and Bengali via live chat and email, including responding to account queries, deposit and withdrawal issues, and responsible gaming requests.
• Sending service communications such as transaction confirmations, account security alerts, and material updates to this Privacy Policy or the Terms and Conditions.
• Sending promotional communications, including bonus offers, sports betting tips, and seasonal promotions relevant to the Bangladesh market, where you have opted in to receive marketing communications. You may withdraw this consent at any time by contacting fsd8 support.

Legal Basis for Processing

fsd8 processes your personal data on one or more of the following legal grounds, depending on the specific activity and the applicable law of the jurisdiction in which you are located.

• Contractual necessity: processing required to perform the contract between fsd8 and the member, including account management, payment processing, and game delivery.
• Legal obligation: processing required to comply with applicable laws and regulations, including anti-money-laundering obligations, KYC requirements, and responsible gaming mandates.
• Legitimate interests: processing carried out for fsd8's legitimate business interests, including fraud detection, security monitoring, platform improvement, and the prevention of problem gambling, where those interests are not overridden by your privacy rights.
• Consent: processing based on your explicit consent, including the delivery of personalised marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Sharing Your Information

fsd8 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. fsd8 may share your personal data only with the following categories of recipients, and only to the extent necessary for the stated purpose.

• Payment service providers (including bKash, Nagad, Rocket, Upay, Visa, and Mastercard processing partners): to process your deposit and withdrawal transactions securely.
• KYC and identity verification service providers: to verify your identity, age, and address as required by our compliance obligations. These providers are contractually bound to process your data only for verification purposes.
• Regulatory authorities, law enforcement agencies, and financial intelligence units: where fsd8 is legally required or permitted to disclose personal data, for example in response to a court order, subpoena, or lawful request from a competent authority.
• Technology and infrastructure service providers: including cloud hosting providers, platform security services, and customer support software providers who process data on behalf of fsd8 under binding data processing agreements that restrict their use of your data to service delivery only.

Where fsd8 shares personal data with third parties located outside Bangladesh, fsd8 ensures that appropriate contractual safeguards are in place to protect the security and confidentiality of that data in transit and at rest.

Cookies and Tracking Technologies

fsd8 uses cookies and similar tracking technologies (such as local storage and session tokens) on the fsd8 platform. Cookies are small text files stored on your device that enable the platform to recognise your browser, maintain your session, and remember your preferences.

fsd8 uses the following categories of cookies on the platform.

• Strictly necessary cookies: required for the platform to function. These include session authentication cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without impairing your ability to use the platform.
• Performance and analytics cookies: used to understand how visitors interact with the platform, which pages are visited most frequently, and where users encounter errors. The data collected by these cookies is aggregated and does not identify individual users. These cookies require your consent.
• Personalisation cookies: used to remember your language preference, display preferences, and last-visited game categories so the platform can present a more relevant experience on your return visit. These cookies require your consent.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking strictly necessary cookies will impair your ability to log in and use the platform. fsd8 does not use third-party advertising or cross-site tracking cookies.

How fsd8 Protects Your Data

fsd8 applies a layered approach to data security, combining technical controls, organisational procedures, and staff training to minimise the risk of unauthorised access, disclosure, or loss of personal data.

Data Retention

fsd8 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Account data (including KYC documents, transaction records, and betting history) is retained for a minimum of five years following account closure, in line with standard financial record-keeping obligations applicable to online gaming and payments platforms operating in Bangladesh.

Where fsd8 no longer has a legal or legitimate business reason to retain your personal data, it will securely delete or anonymise the data so that it can no longer be associated with you. Marketing preferences and opt-in records are retained until you withdraw consent or for a maximum of three years following your last interaction with fsd8, whichever is earlier.

Your Privacy Rights

Subject to applicable law, you have the following rights in relation to the personal data fsd8 holds about you. To exercise any of these rights, please contact fsd8 at [email protected] with the subject line "Privacy Rights Request" and a description of the right you wish to exercise. fsd8 will respond within a reasonable timeframe and in any event within 30 days of receiving your request.

• Right of access: you have the right to request a copy of the personal data fsd8 holds about you and to receive information about how it is processed.
• Right to rectification: you have the right to request correction of any inaccurate or incomplete personal data fsd8 holds about you. You may update most account information directly in your account settings.
• Right to erasure: in certain circumstances, you have the right to request that fsd8 delete your personal data. This right is subject to fsd8's legal obligations to retain data for compliance purposes, which may override your erasure request where applicable.
• Right to restrict processing: you have the right to request that fsd8 restricts the processing of your personal data in certain circumstances, for example while the accuracy of the data is being contested.
• Right to data portability: where processing is based on your consent or a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to request its transfer to another data controller where technically feasible.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time by contacting fsd8 support or updating your communication preferences in your account settings. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

fsd8 will not charge a fee for handling a privacy rights request unless the request is manifestly unfounded or excessive, in which case a reasonable fee may be charged or the request may be refused, with written reasons provided.

Children's Privacy

The fsd8 platform is strictly intended for adults aged 21 and above. fsd8 does not knowingly collect personal data from individuals under the age of 21. If fsd8 becomes aware that personal data has been collected from a person under 21, it will take immediate steps to delete that data and close the associated account without notice.

Third-Party Links and Services

The fsd8 platform may reference third-party service names such as payment providers (bKash, Nagad, Rocket) and game studios (Pragmatic Play, Evolution Gaming, Spribe, Ezugi). fsd8 is not responsible for the privacy practices of these third parties. Where you interact directly with a third-party payment gateway or game provider outside the fsd8 platform, that interaction is governed by the third party's own privacy policy. fsd8 encourages you to review the privacy policies of any third-party services you use in connection with your fsd8 account.

Changes to This Privacy Policy

fsd8 reserves the right to update or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or business operations. The revised Policy will be published on this page with an updated "Last updated" date at the top. Where changes are material, fsd8 will notify registered members by posting a notice on the platform or by sending an email to the address on your account.

Your continued use of the fsd8 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the revised Policy, you must stop using the platform and may request account closure by contacting [email protected].

Contact fsd8 About Privacy

If you have any questions, concerns, or complaints about this Privacy Policy, the way fsd8 processes your personal data, or if you wish to exercise any of your privacy rights, please contact the fsd8 privacy team. We aim to respond to all privacy enquiries within 30 days.